![]() In any event false alarms are always correctly reported and customers can download the latest occurrences through our customer portal. If we feel that your premises is generating an unusually high number of false alarms we will ask your Intruder Alarm partner to attend the site during working hours to work with you to solve the problem. The majority of Intruder Alarm call outs in Ireland are false alarms, caused by a number of things but most commonly open windows and faults on Intruder Alarm Systems. Our Mobile Fleet will ascertain, where possible, the cause of the false alarm in order to prevent it happening again. From glazing to boarding, gas & electricity problems to Intruder Alarm failures, we will work with our suppliers on your behalf. We work with a number of local partner companies to ensure that we guarantee not to leave your site until the issue is resolved – or you have given us permission to. In the event of an incident occurring out of your normal working hours our Mobile Fleet will be dispatched to your premises and deal with the situation on your behalf. Team members include a Certified Master Exercise Planner, Certified Firearms Instructors, certification in the Federal Emergency Management Agency’s Incident Command System, and all members of the team are trained in the use of the Homeland Security Exercise and Evaluation Program (HSEEP).At the end of the working day you simply set your Intruder Alarm and go home for the evening. The team has instructors at all levels of law enforcement and crisis management. Members of our team have been part of the incident command structure on nearly 100 major incidents. This real-world experience is invaluable when combined with an equally deep and broad experience in exercise management, emergency planning, training and education. The Synergy team collectively has over 150 years of response and management experience in the above areas. We have developed and implemented large scale lockdown procedures and conducted full-scale evacuations involving over a thousand people. We have facilitated numerous large scale tabletop exercises to assist with training and education in the area of critical incident management. (Incident Management protocols And Critical Tasks), our flagship program, creates an interactive coordinated response plan for our clients. ![]() Synergy has been involved in the development and creation of life saving programs such as the Early Search Program (ESP) for people with Autism and Alzheimer’s, the School Violence Response Program (SVRP) and the Large Venue Evacuation Program. Synergy’s diversity has afforded us the opportunity to work with clientele including police departments, fire services, colleges, hospitals, public schools, private institutions and business entities. These partnerships assure we can offer our clients the most current products, education, and training. Synergy has developed partnerships in state, local and federal government, healthcare, public safety, and business. Over the years we have developed a successful corporation based on top quality programs and customer satisfaction. Synergy was founded in 2001 with the sole focus on providing real-world, workable products for our clients.
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